As an NDIS provider, visibility within your local community can be crucial for attracting new clients and fostering trust. The more people in your area know about the services you offer, the more likely they are to engage with you when they need disability services. But how do you increase visibility without overwhelming your budget?
Engage in Community Events
One of the most effective ways to build your presence in the local community is by participating in events. Whether it’s a local fair, a charity fundraiser, or a disability awareness event, being actively involved demonstrates your commitment to the community.
- Host or sponsor local disability awareness events
- Attend NDIS-related expos or conferences in your area
- Volunteer or partner with local community organisations
Leverage Social Media
Social media platforms are invaluable tools for increasing your visibility, especially in the disability sector. Sharing valuable information about your services, as well as content that resonates with local issues, can help you engage your community online.
- Share participant success stories, events, and service updates
- Run targeted social media ads for your local community
- Join or create Facebook groups focused on NDIS-related topics

Build Strong Relationships
Establishing long-term relationships with participants, their families, and other service providers can lead to an increase in referrals. When you foster trust and deliver quality service, people are more inclined to recommend you within their networks.
- Engage regularly with participants and carers.
- Maintain strong relationships with case managers and support coordinators.
- Participate in NDIS-related events and networking opportunities.
Collaborate with Local Organisations
Teaming up with other local businesses or NDIS providers can also help increase your visibility. For example, you could partner with healthcare providers, schools, or disability support groups to offer combined services or host joint events.
- Establish referral relationships with local medical practitioners
- Partner with local charities to raise awareness about disability services
- Create co-branded content with local community organisations

Conclusion:
By engaging in your local community, optimising your online presence, and building strong local partnerships, you can greatly enhance your visibility as an NDIS provider.
When your community knows who you are and what you do, they’ll be more likely to turn to you when they need your services.